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POLICIES & PROCEDURES


Client Terms & Booking Policies
Effective Immediately — Please Read Before Booking

Thank you for choosing to book with me. These policies ensure a smooth, respectful, and professional environment for every client. By booking an appointment, messaging me, or paying a deposit, you agree to the following terms:

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1. Booking & Deposit Requirements

  • A 25% non‑refundable deposit is required for all bookings.

  • Your deposit goes toward your total balance on the day of service.

  • All sessions are appointment only.

  • Cash options are available upon request at the time of booking.

  • Appointments are reserved for you at the time of deposit.

2. Communication Policy

  • Text messages are only accepted for deposit confirmations and appointment concerns.

  • All questions, concerns, and booking requests must be sent through the booking site.

  • Failure to follow communication guidelines may result in a delayed booking or no response.

3. Membership Policies

Diamond Members

  • May reschedule up to 3 times with no penalty.

  • No deposit is required to book.

  • Extensions during sessions keep member pricing.

Non‑Members

  • Must pay a deposit for every booking.

  • If you reschedule:

    • One reschedule is allowed with no penalty.

    • A new deposit is required to confirm the new date.

Exception: If I must reschedule or cancel for any reason, your deposit will be carried over to your next appointment.

4. Cancellation, Rescheduling & No‑Show Policy

  • Cancellations or rescheduling must be made at least 24 hours in advance to avoid penalties.

  • Last‑minute cancellations or no‑shows may result in forfeiture of your deposit.

  • Repeated last‑minute cancellations may result in refusal of future bookings.

5. Late Arrival Policy

  • Please arrive on time.

  • If you arrive more than 10 minutes late, your session time may be reduced out of respect for the next client.

  • Excessive lateness may result in cancellation and forfeiture of your deposit.

6. Session Boundaries & Zero‑Tolerance Policy

I maintain a professional, safe, and respectful environment. The following are strictly prohibited:

  • Sexual jokes or comments

  • Requests for sexual favors

  • Any harassment or inappropriate behavior

Any violations will result in an immediate permanent ban. You will be blocked and refused future services.

7. Session Extensions

  • If you request additional time during the session, the standard full price applies and the $20 discount is removed.

  • Members retain their discounted pricing regardless of extensions.

8. Cleanliness & Personal Hygiene

  • Clients must arrive clean and freshly showered before their session.

  • If you arrive in poor hygiene condition, I reserve the right to refuse service, and your deposit will not be refunded.

9. Payment Policies

  • The remaining balance after deposit is due before the session begins.

  • Accepted payment methods:

    • Cash

    • Zelle

    • Apple Pay Cash

    • Venmo

    • Credit/Debit Card

  • All sales and deposits are final.

10. Business Rights

  • I reserve the right to:

    • Refuse service to anyone

    • Adjust policies as needed

    • Make changes to services or pricing

    • Block or remove access to booking privileges at any time

11. Agreement

By booking, paying a deposit, or confirming your appointment, you acknowledge that you have read, understood, and agree to follow all listed above.

Your Membership Includes

  • The time, love, and minutes you chose per month tailored just for you.

  • A safe, relaxing, and luxurious space away from the world and your family.

  • A dedicated therapist who cares because you’re my priority.

Flexible Booking

  • Reschedule up to 3 times per month.

  • Book ahead for up to 3 months.

  • Add‑on options for extra time — 15‑, 30‑, or 45‑minute slots are available.

Membership Perks

  • No deposit required for each appointment.

  • Locked‑in discounted member pricing.

  • Priority booking and text reminders.

  • Exclusive access to special member‑only offers and events.

Friendly Reminders

  • Memberships are non‑refundable.

  • Missed sessions do not roll over unless otherwise stated in your membership benefits.

  • Please review your membership details for any updates or changes.

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